If you would like to send us your feedback on the new changes which will be happening in the Centre, please fill in the feedback form below:
If you would like more information on the proposals you can send an email here.
As part of the 25th anniversary of the Bentall Centre we would like to share their plans for some exciting new projects.
We are hosting an exhibition which seeks to explain what is planned, why and the anticipated timescales. Members of the design team are on hand to answer any questions you may have.
Bentall Centre, 1st floor. Between Massimo Dutti and & Other Stories stores.
Friday 3rd March 11.00am – 3.30pm
Saturday 4th March 11.00am – 3.30pm
Your views are important to us. We are seeking comments on the proposals to inform ongoing design development. Once feedback is received, we will be finalising our proposals and submitting a planning application to the Royal Borough of Kingston-upon-Thames.
The Bentall Centre has been the prominent shopping destination in Kingston for the last 25 years. It plays a central role in the local community and is committed to engaging and collaborating with the people it serves. Over this time it has successfully evolved by enhancing its retail offer and providing new facilities to meet the needs of its customers.
To ensure the continued success of the Bentall Centre over the next 25 years and beyond, we have new and exciting projects coming up. These include the development of:
– A four screen boutique cinema
– New restaurants
– New store openings
– Modernisation creating flagship stores
– Enhancement of the customer entrances
– New customer service facilities
– Improvements to mall areas
– A children’s activity area
A four screen boutique cinema is proposed at the Clarence Street end of the Bentall Centre. It will be accessed via a foyer on the second floor. Four new restaurants at first floor level will provide a high quality family orientated dining hub which, together with the cinema, will create a new leisure offer. Activation of the windows within Clarence Street façade is proposed to improve the appearance and enhance visual activity from street level.
A new and inviting entrance scheme is proposed at our Fife Road entrance, incorporating some of the design and lighting features already used on Clarence Street. The installation of retail and food & beverage kiosks will bring activity to mall areas.
A new and improved mall lighting scheme will reflect the new fresh and modern look of the Bentall Centre. Extended link bridges within the mall are proposed to improve circulation space and provide areas for merchandising and customer seating. A new children’s activity area will be provided to enhance facilities available to our younger visitors.
A new customer services desk and specially trained Bentall Centre hosts will be introduced to ensure we continue to exceed service expectations of our customers. Newly refurbished toilets will be also provided to meet the high standard of facilities expected by our customers.