Bentalls Concierge Service

Enjoy remove shopping with a remarkably personal touch, as Bentalls Department Store brings the very best of Fenwick directly to your home. Services include:

  • Gift services – supply them with your list and they will pick, wrap and deliver the lot!
  • The ultimate Fenwick tree – describe your theme and they will deliver the full package, complete with baubles, decorations and the tree itself!
  • Final Christmas touches – Bring Christmas to life in your home, with all the special touches synonymous with the season. From traditional napkins and twinkling lights to crackers, candles and games
  • Store delivery service – Saw something you liked in store? Delivery service is now available.
  • Virtual personal shopping – Enlist the advice of a specialist, from fashion and beauty to baby, food and homeware.

Get in touch by emailing to book a virtual appointment!

Opening hours

monday10am - 5pm
tuesday10am - 5pm
wednesday9:30am - 9pm
thursday9:30am - 9pm
friday9:30am - 9pm
saturday9am - 8pm
sunday10:30am - 5pm


Bentalls Department Store,
Wood Street,


  • Free Wifi
  • Delivery
  • High Chairs
  • Mobility Access
  • Baby Changing
  • Click & Collect
  • Fitting Service
  • Toilets
  • Food & Drink