Santa’s Grotto

Santa Claus is coming to town!

We’re excited to announce that Santa will be making an appearance Bentalls Department Store again this Christmas! Book the kids in for a truly immersive experience, where they can decorate Santa’s plate (just in time for Christmas Eve), play with the elves in Santa’s workshop and meet the man himself!

Tickets from £9.50 per person, find out more and book here

Opening hours

monday10am - 5pm
tuesday10am - 5pm
wednesday9:30am - 9pm
thursday9:30am - 9pm
friday9:30am - 9pm
saturday9am - 8pm
sunday10:30am - 5pm


Bentalls Department Store,
Wood Street,


  • Free Wifi
  • Delivery
  • High Chairs
  • Mobility Access
  • Baby Changing
  • Click & Collect
  • Fitting Service
  • Toilets
  • Food & Drink